Operational support services

Hear it, convey it. True Ear Online.

From "hearing" to "conveying," and then to "design" - Ear training through a quiz-style web application.

Shinmimi Online is a support service for auditory skill development. Do you want to be able to evaluate sounds and distinguish between different sounds, but feel unsure about "what to do" or "what methods are available"? With Shinmimi Online, we can provide a wide range of support, from suggesting training curricula to creating specialized teaching materials. Why not try auditory training in a fun way with our quiz-style web application?

企業：日本音響エンジニアリング
価格：Other

others
Operational support services

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Unauthorized Access Countermeasures | FortiGate Health Check Service Operational Support

Understanding the usage of FortiGate and remote updates for cybersecurity measures!

We have partnered with Fortinet Japan LLC to release the FortiGate "Health Check" service. We support security personnel at small and medium-sized enterprises who are struggling with the operational costs and workload of FortiGate. By understanding the usage status of FortiGate and performing remote firmware updates, we significantly reduce security risks. 【Benefits】 ■ Reduces security risks associated with FortiGate ■ Allows for immediate changes to security policies, reducing breach risks ■ Addresses vulnerabilities promptly, reducing the risk of attacks on vulnerabilities *For more details, please download the PDF or feel free to contact us.

企業：SYNCHRO
価格：Other

Other security
Firewall and intrusion prevention
Virus software
Operational support services

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CRM Integrator

Achieve optimal CRM integration and operation by Microsoft Dynamics 365 partners!

"CRM Integrator" is a product that enables optimal integrated operation of CRM by partners of Microsoft Dynamics 365. We offer a "CRM Operation Maintenance and Stabilization Support Service Pack" as a substitute service for the operational maintenance and stabilization when using an optimized CRM through integrated management. Please feel free to contact us when you need assistance. 【Features】 ■ Achieves optimal integrated operation of CRM *For more details, please refer to the PDF materials or feel free to contact us.*

企業：Arcuss Japan Inc.
価格：Other

Integrated operation management
Operational support services

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AI Help Desk Operation Support Service

One-stop support from organizing and accumulating QA data to post-implementation operations.

**Current Status and Challenges of Help Desk Operations** The "help desk," which responds to various inquiries and troubles from end users such as customers and employees, is an essential operation for smoothly advancing business. However, in recent years, the proliferation of tools and services used by users has led to an increase in the number of inquiries. Additionally, as the demand for extended usage hours and email responses diversifies, help desk operations are becoming a significant burden for companies. ＼ JB Services will solve these customer concerns. ／ ■ Rising Labor Costs The increase in inquiries, along with the need for support during holidays and nights, has led to higher costs associated with increasing staff. ■ Lack of Productivity FAQs are not being utilized, and staff are overwhelmed with similar inquiries, preventing them from focusing on their core business. ■ Variability in Response Quality There are discrepancies in response levels and speed depending on the person in charge (personalization of responses). ■ Increased Labor for Training and Skill Development The time and effort required for training and skill development of staff, as well as the burden on managers, is significant.

企業：ＪＢサービス
価格：Other

Other services
Temporary staffing business
CTI Support Center
Operational support services

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Network Operation Support Service

We propose everything from network design to construction and operation tailored to the customer's requirements.

Our company provides "reliable, safe, and stable operations" tailored to the scale and needs of our customers. Our experienced engineers are stationed at customer sites to handle everything from network design to construction, monitoring, and operation. We have a track record of being stationed at major MSSP companies and large broadcasting stations, and we also offer temporary contract services (spot support) as needed. 【Supported Products】 ■ Type: L2, L3 Switches Supported Products (Vendor Names): Cisco, HP Enterprise, Juniper ■ Type: Firewall Supported Products (Vendor Names): Juniper, Fortigate, Paloalto ■ Type: Router Supported Products (Vendor Names): Cisco, YAMAHA ■ Type: VPN Supported Products (Vendor Names): Cisco, Juniper, Fortigate, etc. *For more details, please download the PDF or feel free to contact us.

企業：アントラス本社
価格：Other

Other information systems
Other network tools
Operational support services

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Operation Support Service Net.Monitor

We support the operation and monitoring of IT infrastructure, including sudden failures and equipment malfunctions. By combining various options, we achieve optimal operational support.

This is a service that supports the operation of your IT systems from the network to the server. In addition to basic services, we combine a variety of optional services to assist with various operational tasks, from operational consulting to configuration management, event management, remote monitoring, security management, and performance management. We support not only Allied Telesis products but also multi-vendor products. Additionally, we offer individual services as simple package services that can be used independently. *For more details, please refer to the related links or feel free to contact us.*

企業：アライドテレシス本社
価格：Other

Other services
Server monitoring and network management tools
Operational support services

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Dedicated SEs provide constant support! An operational support service aimed at stable system operation.

The "Operational Support Service" is a service that continuously manages and supports the system developed by our company to ensure it is always user-friendly and up-to-date. By using this service, a dedicated SE will listen to your requests and establish an efficient development system that can quickly address any issues, allowing you to always use a comfortable system. This development method, which continuously repeats improvements in anticipation of "changes," is called Agile Development, and our company conducts system development based on this method. 【Features of Agile Development】 ■ By repeating improvements, we create satisfying solutions that address specific needs. ■ Since development is conducted on an hourly basis, it is possible to prioritize client needs while developing better products more efficiently and quickly. *For more details, please download the PDF or contact us.

企業：すまいる顔
価格：Other

others
Operational support services

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E-commerce site operation support service "Migikata AgariⓇ"

Leave it to the professionals only when necessary and only as much as needed. E-commerce site operation support service "Migikata Agari."

Leave it to the professionals only when necessary and only as much as needed. Operating an e-commerce site involves a wide range of tasks, and various challenges arise in aiming to expand sales within limited resources. "Migi Kata Agari," a professional in e-commerce, will take over your company's e-commerce operations as a part of your team. While skillfully utilizing various tools, we will support you so that you can focus more on your core business. We can also propose measures to increase sales.

企業：久
価格：Other

others
Operational support services

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[Service Example] Home Meal Delivery Service Company D

We will introduce examples of increased effectiveness of measures by incorporating insights from experts in EC operations!

We would like to introduce a case where Company D, which was considering a system replacement aimed at strengthening EC-specific promotions and measures, successfully achieved a system replacement in a short period of time and implemented various support to ensure smooth operations. The company lacked internal resources for organizing requirements, catching up on functions, and creating manuals necessary for the initial setup of the EC system, including data linkage to the warehouse and call center operations. After the service was introduced, they significantly reduced man-hours, enabling a quick system replacement and allowing for the creation and distribution of special feature pages and newsletters that had not been addressed before. [Challenges] - There was a lack of internal resources for the initial setup of the EC system. - There was also a shortage of resources for EC operations. *For more details, please refer to the related links or feel free to contact us.*

企業：マーケティングパートナー
価格：Other

Internal Control and Operational Management
Operational support services

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How to prepare for the common issue of "what to do when the IT person leaves and no one knows anything"?

The personalization of IT is the "risk of tomorrow." An explanation of "external IT team formation" as a fundamental solution.

In small and medium-sized manufacturing companies, it is not uncommon to find situations where there is a so-called "one-person IT department" or a reliance on someone who "knows a little about IT." Often, there is only one person in the company who is knowledgeable about IT, and that person is responsible for everything from initial computer setup to network management and even troubleshooting. It is only when that "lifeline" suddenly expresses a desire to leave that one realizes, "Oh, this company's IT was entirely in that person's hands." In this article, we will discuss how to avoid and prepare for such situations where "if the IT person leaves, no one knows anything," along with specific measures to take. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

企業：ヴィサイプ
価格：Other

Other core systems
Operational support services

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Ether Computer System Maintenance and Operation

We provide OSS utilization consulting.

The technology that Ether has developed so far is not limited to system development and human resource training. We provide various field support, from designing system environments and infrastructure utilizing OSS to on-site maintenance and operational support for our users.

企業：イーサー
価格：Other

Other operation management software
Operational support services

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[Information] 5 Things to Start When You Are Called "MA Person in Charge" from Today

We will also introduce the scope of work for the MA operations personnel and case studies of the MA tool "BowNow" that our company offers!

This document introduces what should be done first when becoming an operator of MA tools. It explains clarifying objectives, checking resources, improving the website, implementing email marketing, promoting consideration through white papers, and identifying hot leads. Our company supports maximizing results and optimizing strategies through a three-axis service provision of "tools," "content," and "consulting." [Contents] ■ Scope of work for MA tool operators ■ What to do when becoming an MA tool operator ■ What Cloud Circus can provide *For more details, please download the PDF or feel free to contact us.

企業：クラウドサーカス本社
価格：Other

Email/Fax transmission
Operational support services

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e-Learning implementation and operational support services

Notice of the launch of the "e-Learning" service for COVID-19 measures.

Our company provides educational support for manufacturers and retailers. As part of measures to prevent the spread of the novel coronavirus in companies, we have received numerous inquiries about online learning centered around e-Learning. Customers have various needs, such as wanting to "switch group training to live training" or "increase e-Learning content." In addition to planning and producing e-Learning, we also offer support for the introduction of LMS and TMS, as well as proposals for live training platforms. 【Features】 - Extensive experience in producing e-Learning content - One-stop support from training planning to material production and execution! - Proven track record in the implementation and operation of LMS/TMS! We can also provide suggestions for improving learning based on attendance history. - We can produce materials (translations) not only for domestic use but also for overseas! *For more details, please download the PDF or contact us.

企業：丸星
価格：Other

others
Operational support services

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IT Support Services for Salesforce Operations

We will optimize Salesforce operations and streamline project management.

In the IT industry, it is important to centrally manage customer information and accurately grasp the progress of projects. The introduction of Salesforce contributes to solving these challenges, but subsequent operations can become an issue. By supporting the operation of Salesforce, we can maximize cost-effectiveness through system utilization. This allows us to focus on customer-centric digital transformation and promote sales activities and system adoption. 【Utilization Scenarios】 - Streamlining project management using Salesforce - Accurate management of customer information - Visualization of project progress 【Effects of Implementation】 - Improved operational efficiency - Increased customer satisfaction - Potential for increased sales

企業：COLUMBUS PROJECT Co.,Ltd. Tokyo
価格：10,000 yen-100,000 yen

SFA/Sales Support System
project management
Other operation management software
Operational support services

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YouTube setup and operation support service

We will support you with what you need and how to operate when starting your YouTube channel for the first time!

On video platforms, YouTube has become an essential tool for both business and personal use. Our service supports you with everything you need when launching your YouTube channel for the first time, including operational methods. We handle account creation and channel setup, as well as video thumbnail production, uploads, and performance measurement. 【What our service can do】 ■ Account creation and channel setup ■ Channel art and video thumbnail production ■ Video uploads ■ Video performance measurement ■ Copyright management ■ VIDEO SEO We also publish a wealth of industry-specific and application-specific achievements, along with unique points for video production in the manufacturing industry, under "Effective Video Production." *For more details, please refer to the related link "Effective Video Production" or feel free to contact us.

企業：エルモ
価格：Other

Other services
Legal
Operational support services

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Owned media construction and operation support service

Feel free to consult us about owned media!

We provide comprehensive support for the establishment and operation of owned media, from launch to management. As a team of experts in marketing, content, and SEO, we can propose and create essential content strategies that connect to your business. Additionally, we plan the construction and operation of owned media based on the characteristics of your business and website. Please feel free to contact us with any inquiries. 【Features】 ■ Ability to plan content with strong customer attraction ■ Emphasis on thorough research and analysis ■ Long-term support available ■ Feedback from our own success knowledge ■ Experienced editors and writers handle the writing, among others *For more details, please feel free to contact us.

企業：ナイル
価格：Other

Management consultant/Small business consultant
Operational support services

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ISO Pro

Leave the acquisition and operational support for ISO and HACCP to us.

At "ISO Pro," experts specialized in ISO for various standards and industries realize the acquisition and operation of "ISO tailored to your company's actual situation." To achieve "ISO construction tailored to your company's actual situation," we offer various support plans for different standards and also provide spot support such as manual streamlining. Please use this as a reference for your company's ISO implementation. 【Benefits】 ■ "ISO exists for the core business" - Avoid increasing operational burdens for the sake of ISO ■ Proposals for cost reduction and labor reduction ■ As simple a construction as possible ■ Over 1,000 operational support achievements (as of January 2021) *For more details, please download the PDF or feel free to contact us.

企業：NSSスマートコンサルティング
価格：Other

others
Operational support services

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ISO認証取得・運用支援サービス『ISOプロ』

現役のISO審査員がコンサルタントとして多数在籍。企業の実情に合ったISO構築を支援し、合格に向けて徹底サポート

『ISOプロ』は、ISO認証取得および運用を支援する月額制のコンサルティングサービスです。現役のISO審査員が多数在籍しており、豊富な知見をもとに製造業をはじめ、 IT業、建設業、介護事業など企業ごとの実情に即したISO構築を実現します。合格に向けて徹底的にサポートし、最短6ヵ月での取得も可能。スピードを重視する企業様向けの「スピードプラン」、社内工数の軽減を重視する企業様向けの「ライトプラン」など、要望に応じたサポートプランをご用意しております。【特長】 ■月額4万円（税別）から継続的にサポート ■現役のISO審査員が多数在籍し、実情に即した支援を実施 ■取得までのスケジュールを考慮した綿密な計画とサポート体制 ■対応回数に制限がなく、必要なときに相談が可能 ※詳しくは資料をご覧ください。お問い合わせもお気軽にどうぞ。

企業：NSSスマートコンサルティング
価格：Other

ISO-related consultant
Operational support services

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[System Development and Operation Support] GHD (Global Help Desk)

We provide a support system that aligns with operating hours worldwide! We can also assist with public relations activities.

At GHD (Global Help Desk), we provide 24/7 support for various inquiries in English regarding computer systems. We offer a support system aligned with global operating hours. By facilitating collaboration between overseas system users and relevant departments in Japan, including translation and incident management, we assist in the smooth execution of operations abroad. In addition to handling inquiries, we can also assist with public relations activities such as English translation of manuals and sharing of troubles and maintenance notifications from Japan to overseas. 【Features】 ■ A support desk available 24/7 staffed by specialized personnel fluent in English ■ Support for collaboration between overseas system users and relevant departments in Japan, including translation and incident management ■ Functions as a comprehensive contact point when multiple systems are involved ■ Helps improve efficiency by eliminating the burden of night shifts for system maintenance personnel in Japan *For more details, please refer to the PDF document or feel free to contact us.

企業：ソフトテックス本社
価格：Other

Other services
Operational support services

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Would you like to start SNS advertising and PR using subsidies?

Service 'Power of SNS' utilizing human resource development subsidies

In this service, you can utilize well-known talents and characters such as Bakuon Mondai, Christel Takigawa, and Gachapin and Mukku as image characters for about one-tenth of the regular price by sharing them among multiple companies. Not only do we provide talent materials, but our dedicated marketing team also offers support, making it possible for companies using talent for the first time to achieve results. Additionally, we can provide a wide range of support beyond talent, including social media management assistance, matching with YouTuber influencers, creating promotional videos, and reducing infrastructure costs.

企業：ＢＰアレンジメント本社
価格：Other

others
Operational support services

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An easy-to-use recruitment site for anyone, 'comrade'

"An easy-to-use recruitment site for anyone" and "recruitment consulting" make recruitment operations more accessible and reliable.

"Comrade" is a recruitment support service that combines an easy-to-use recruitment site with professional recruitment consulting. By allowing companies to update job information in a timely manner without the hassle and cost of outsourcing, operational efficiency is significantly improved. Additionally, specialized staff provide consistent support from the planning to the implementation of recruitment strategies, offering concrete improvement proposals to ensure tangible results. **Features of Comrade:** - Intuitive UI that anyone can use, making job information updates easy. - Significant reduction in the hassle and cost of relying on external vendors since everything is handled in-house. - Timely updates to the recruitment page facilitate smooth communication with applicants. - Monthly consulting sessions are conducted to maximize recruitment results. - Support for contacting applicants on behalf of the company is also available. If you aim for efficient and results-oriented recruitment activities, leave it to "Comrade." For more details, please refer to the catalog or feel free to contact us.

企業：ディプロス本社
価格：10,000 yen-100,000 yen

Other services
Operational support services

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Chuo North Drone Office Co., Ltd.

We contribute to disaster prevention, medical care, and logistics with specialized drone technology.

Expressing succinctly the support for "operations (planning - training - implementation)" that connects disaster prevention, medical care, and logistics.

企業：東京都中小企業振興公社医療機器産業参入支援事業
価格：Other

others
Operational support services

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Are you having trouble managing your website?

A case study of operational support that realized everything from maintaining web servers and domains to updating the site!

We would like to introduce a case where Company A, which engages in wholesale sales of health foods, utilized our "Website Operation Support." They did not have anyone in-house with knowledge of maintaining networks and faced difficulties in operating their e-commerce site. With the introduction of our support, any employee can easily consult about IT matters, and a system has been established that allows for smooth updates to the website. [Issues Before Introducing Support] ■ There was no one with knowledge of maintaining web servers, domains, networks, etc. ■ They were struggling with smooth updates to the website. ■ They were having difficulties operating the e-commerce site. ■ They did not know where to consult regarding IT issues. *For more details, please refer to the related links or feel free to contact us.

企業：コミニス
価格：Other

Other contract services
Operational support services

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Email Distribution Operation Support and Improvement Service for EC Businesses

Improve CVR with AI-generated emails. Support from MA implementation to operation.

In the e-commerce industry, improving the CVR (conversion rate) is a crucial issue that affects sales. Proper communication of information to customers stimulates their purchasing intent and ultimately leads to conversions. However, optimizing email distribution requires a lot of effort and expertise, including creating content tailored to customer segments, measuring effectiveness, and implementing improvements. Our email distribution operation support and improvement service assists your email distribution business and contributes to enhancing CVR. 【Usage Scenarios】 - Announcing new product information and campaigns to customers - Sending emails to address cart abandonment - Distributing personalized recommendation emails 【Effects of Implementation】 - Increased email open rates and click-through rates - Increased sales due to improved CVR - Strengthened customer engagement

企業：サムライズ
価格：Other

Software (middle, driver, security, etc.)
Email/Fax transmission
Operational support services

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Do you have a track record of numerous consultations? Are you prepared for IT and security measures?

As an external CIO/CISO, I can provide support for IT/security measures for small and medium-sized enterprises and startups!

We would like to introduce our "Corporate Operations Support Service." We cater to the growth phases of startups, the expansion periods of venture companies, and the launch of new businesses in large corporations. We support the internal IT environment, SaaS management, and information system operations in line with the company's growth. For companies without dedicated personnel for information systems or security, we provide support for corporate IT and security operations in a practical manner. We also offer practical support for security measures. 【Support Contents】 ■ Corporate IT Operations Support - SaaS management, account management, IT environment development, information system operations support ■ Security System Development and Operations - Security policy development, security tool operations, incident response support ■ External CIO / External CISO - IT strategy formulation, security strategy, IT governance development *For more details, please download the PDF or feel free to contact us.

企業：リ・ジューム
価格：Other

Other services
Operational support services

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Social Networking Service

Connecting people and companies, nurturing fans. Supporting social media operations with "fans" as a keyword to solve marketing challenges.

Our company can provide comprehensive support for account management on various SNS platforms, from strategic planning to content creation, analysis, and promotion. We handle not only major domestic SNS but also overseas SNS such as WeChat and Weibo. Additionally, we have an in-house translation system, making us proficient in multilingual operations. With strengths in both web and print media creative, we can offer clients various options for campaign implementation through cross-media development. 【Service Contents (Partial)】 ■ Planning and Production ■ SNS Consulting ■ Operational Support ■ Creative Production *For more details, please refer to the PDF document or feel free to contact us.

企業：アドップ
価格：Other

Other services
Operational support services

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RPA operation support

We provide comprehensive services for the sales and implementation support of RPA tools "WinActor" and "Axelute."

RPA (Robotic Process Automation) is a technology tool that allows software robots to perform routine tasks that have traditionally been handled by humans, aiming to improve efficiency and automate operations, thereby innovating work styles. It is suitable for tasks such as data entry/registration, aggregation/processing, and file transfer, and can yield significant implementation benefits. Please feel free to consult us if you have any requests. 【Features of Our Services】 ■ Reliable support during implementation and operation ■ Consulting for task selection ■ Assistance in robot creation ■ Can be implemented with just one PC for one month *For more details, please contact us.

企業：ケーシーエス
価格：Other

Software (middle, driver, security, etc.)
Other information systems
Other network tools
Operational support services

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Database construction and operation support services

In a suitable condition for the accumulation of information.

We provide a suitable DB environment for each system to meet our customers' needs. In a system, a DB is not just about creating a "container"; various elements are required. We believe that by providing an optimal state, we can reduce the total cost. Please feel free to contact us with your requests. 【Service Contents】 ■ Sizing ■ Performance Tuning ■ Backup/Recovery *For more details, please feel free to contact us.

企業：ヴォイエンシー
価格：Other

Database
Storage Backup
Operational support services

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Operational support services - メーカー・企業27社の業務用製品ランキング | イプロスものづくり